Job Description

ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Answer phones and operate a switchboard.
  • Route calls to specific people.
  • Answer inquiries about company.
  • Greet visitors warmly and make sure they are comfortable.
  •  Ensure reception area is tidy.
  •  Coordinate mail flow in and out of office.
  • Coordinate office activities.
  •  Handle phone calls from employees calling in sick.
  •  Gather personal and insurance information.
  •  Send email and faxes.
  •  Collect and distribute parcels and other mail.
  •  Perform basic bookkeeping, filing, and clerical duties.
  •  Take and relay messages.
  • Performs miscellaneous job-related duties as assigned. 

  • In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

  • In order to properly service our clients, you may be required to work outside of our scheduled business hours.
  • Timely execution of duties in keeping with pre-arranged schedule.
  • Care and diligence in protecting the organization’s assets

Job Requirement

  • A minimum of  5 CXC subjects including Mathematica and English Language
  • Basic computer skills, including MS Word and Excel
  • At least 6 months experience in related field

  • Demonstrated ability to deal with phone and email inquiries
  • Database management skills.
  • Ability to analyze and solve problems.
  • Ability to prepare routine administrative paperwork.
  • Clerical, word processing, and/or office skills.
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with staff at remote locations essential.
  • Must be detailed oriented and a multitasker with superb organizational skills
  • Must possess a high level of integrity and dependability with a strong sense of urgency
  • Must have strong internal and external customer service skills
  • Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

  • Excellent interpersonal and team skills, extremely collegial
  • Outstanding communications skills, written and oral
  • Self-motivated; Hands-on, leads by example
  • Values diversity of thought, backgrounds and perspectives
  • Ability to multi-task while maintaining vigilant attention to detail
  • Integrity/ethics beyond reproach
  • Constantly looking to apply best practices
  • Predisposition to mentor and subsequently increase responsibilities as team develops