Pharmacy Technician

Job Description

ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Assist patients who are dropping off or picking up prescription orders.
  • Accurately and efficiently preparing prescription orders.
  • Create and update patient’s health and insurance information (profile in the computer).
  • Providing quality customer service to patients and other healthcare providers.
  • Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice.
  • Enter prescription orders into the system.
  • Assist pharmacist with filing and labeling prescriptions.
  • Replenish shelves daily from excess stock and make note of low inventory for reordering.
  • Verify that customers receives correct prescription(s).
  • Prepackage bulk medications.
  • Compound mixtures or medications (e.g. oral suspensions, tropical ointments and/or creams).
  • Maintain an awareness of developments in the community and pharmaceutical fields.
  • Receive ordered stock and assist with packing of new goods received.
  • Assist with filing prescription.
  • Performs other duties which may be assigned by the pharmacist or supervisor.
  • Performs miscellaneous job-related duties as assigned. 

  • In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other: In order to properly service our clients, you may be required to work outside of our scheduled business hours.
  • Timely execution of duties in keeping with pre-arranged schedule.
  • Care and diligence in protecting the organization’s assets

Job Requirement

  • Associate Degree or Certification in related field from a recognized tertiary institution
  • At least 2 year of experience that is directly related to the duties and responsibilities specified
  • Must be certified and trained

  • A positive attitude to continued learning
  • Must maintain confidentiality of customers information
  • Ability to work in a detail oriented manner
  • Extensive knowledge of pharmacological terminology
  • Great attention to detail and carefulness
  •  Exceptional organizational and interpersonal skills
  • Outstanding customer service orientation
  • Must be able to verify the prescription and setting the price based on insurance information
  • Expert in mathematical calculations
  • Proven ability to follow written instructions and specific directions
  • Working knowledge of the procedures and standards used in labelling and dispensing medication
  • Must possess a high level of accuracy 
  • Strong problem solving skills and the ability to find solutions
  • Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members
  • Must be detailed oriented and a multitasker with superb organizational skills
  • Must possess a high level of integrity and dependability with a strong sense of urgency
  • Must have strong internal and external customer service skills
  • Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

Personal Characteristics
  • Excellent interpersonal and team skills, extremely collegial
  • Active Listener
  • Outstanding communications skills, written and oral
  • Demonstrated resourcefulness and good judgment
  • Self-motivated; Hands-on, leads by example
  • Show enthusiasm with customers and other team members
  • Values diversity of thought, backgrounds and perspectives
  • Ability to multi-task while maintaining vigilant attention to detail
  • Integrity/ethics beyond reproach
  • Constantly looking to apply best practices
  • Predisposition to mentor and subsequently increase responsibilities as team develops